Ticket ID: 26836 Creation Date: 4/3/2025 10:35 PM Product: SiteKiosk Online Client Attachment: -
TicketType: Support Request Version: - Language: English
Views: 21 Last Modification Date: - Platform:
Level: Pending Modified By: -

Support Request: Locking screen orientation

Description

Hi, I am using a Samsung S9 tablet. I want my display to always be presented in landscape. So I have disabled auto rotate on the tablet such that it does not change to a portrait orientation. However when I enter the Sitekiosk app, it seems to be auto rotating based on how I hold the tablet. Can you please advise me on how to lock my display to a landscape orientation when I'm in the app?

Answer: (1)
Re: Locking screen orientation 4/3/2025 11:26 PM
Hello,

Thank you for your inquiry. There is a default project setting that will override the setting you made in your Android settings. In your project, go to Settings>>Client>>System>>Orientation: https://us.sitekiosk.online/help/en/System.html

The default setting is "Determined by orientation sensor" but in your case you can choose "Use Android system settings" or "Landscape".

Best regards,
Andre.
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