Ticket ID: 26807 Creation Date: 2/5/2025 8:01 AM Product: SiteKiosk Online Client Attachment: -
TicketType: Support Request Version: - Language: English
Views: 1779 Last Modification Date: 3/5/2025 9:42 AM Platform:
Level: Closed

Support Request: cannot loggin and co-worker left

Description

my co-worker left last September bit I want to login to the Sitekiosk online environment but what credential i put in it dont work can you help us out a bit ?

Answer: (1)
Re: cannot loggin and co-worker left 2/5/2025 9:18 AM
Hello,

In general, you can use the forgot password function:
https://sitekiosk.online/pub/forgotpwd/forgotpwd.aspx

To do this, you must know the user’s name and have access to the e-mail address you have added for the user.

However, since I cannot find a team on https://sitekiosk.online with the e-mail domain (at)modiform.nl, it could also be that the team has already been deleted. Teams without a valid license will be deleted 60 days after the last license expires. (The responsible person for a team receives a warning message by email one week before the last SiteKiosk Online license expires - unless it has been actively deactivated or an expired or non-existent email address is used) - and another warning message after the last license expires. A warning message is also displayed after logging into the team at https://sitekiosk.online.)


If this needs to be verified, please contact our sales department with proof of purchase:
sales-europe(at)sitekiosk.com

Otherwise just create a new team on https://sitekiosk.online
Just follow this link: https://sitekiosk.online/pub/signup/signup.aspx

Regards,
Michael Olbrich
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