Ticket ID: 26616
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Creation Date: 2/21/2024 8:08 PM
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Product: SiteKiosk Online Client
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Attachment: -
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TicketType: Support Request
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Version: 1.4.10294
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Language: English
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Views: 1245
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Last Modification Date: 3/20/2024 11:40 PM
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Platform:
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Level: Closed
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Support Request: Kiosk Client status showing Signed off on majority of kiosk machines
Hello I am reaching out because I noticed recently that was not getting email notifications from out Kiosk computers since I have them set to send me any notification if something abnormal would occur. Found out that the devices are all showing as signed off. But I am able to remote into these machines using our other software. I did attach a video of what is the our kiosk computers are showing. The bar would progress all the way through on the "Waiting for windows services to start... Waiting for SiteKiosk Remote Client". I am trying to run a job to close the kiosk software on one machine just to test and see if closing and re-opening the software will fix but am waiting a bit for the job to complete. Would it be possible that I would need to do an uninstall and reinstall of the SiteKiosk Online software as well?